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Data protection

Privacy policy Contiva

The protection of your privacy when processing personal data and the security of all personal data are important to us. The collection and processing of personal data is carried out in accordance with the statutory provisions (fully revised Federal Act on Data Protection, in force from 1 September 2023).

The controller within the meaning of the Data Protection Act is the Contiva association with its registered office at Reinacherstrasse 261, 4053 Basel, Switzerland.

In this privacy policy, we inform you about what data we process from you, what we need this data for and what rights you are entitled to.

What personal data do we collect?

All personal data collected by us is used for the purpose of processing referrals from government agencies, other contacts, enquiries and orders. The collection and processing therefore only takes place within the scope of our relationship with you.

The data we collect includes your contact details such as first name, surname, address, date of birth, telephone number and e-mail address, as well as all documents submitted by you in connection with and as part of a contact, enquiry or order.

On what occasion do we collect personal data?

We collect personal data when you send us an enquiry, provide us with your personal data in another way, e.g. as part of an order, or contact us by post or e-mail.

We also obtain personal data from third parties if this is necessary for the processing of an order. Third parties are, for example, referring government agencies or the unemployment insurance fund.

Cookies

Our website uses various services provided by Google Inc ("Google"). For these services, Google uses so-called "cookies", i.e. text files that are stored on your computer, which in turn enable your use of the website to be analysed. The information generated by these cookies about the use of our website is transmitted to a Google server in the USA and then stored there. Google can use this information to analyse your use of the website in order to provide us with a report on website activity. The purpose of using these services is to optimise our website and to enable the targeted placement of online advertising. The IP address transmitted by your browser will not be merged with other Google data.

Google has undertaken to ensure adequate data protection and to comply with the regulations in accordance with the European Commission's standard contractual clauses for the transfer of data for online advertising and personal data originating from the European Economic Area and Switzerland.

You can prevent the storage or installation of cookies by selecting the appropriate settings in your browser software. In this case, however, you may not be able to use certain functions of our website to their full extent.

How do we handle your personal data?

We collect, process and store personal data only in accordance with the applicable legal provisions or if you have given us your further consent to such activities. We collect, process and store personal data only for the purpose recognisable to you or insofar as we are legally authorised to do so and do not go beyond this authorisation in our processing activities. We use suitable periodic measures to keep your personal data up to date, insofar as this is necessary for our activities.

Where do we process your data?

We store and process your data on our servers at our organisation's headquarters.

Do we pass on your personal data to third parties or abroad?

Your personal data will not be passed on to third parties by us; we reserve the right to pass it on after obtaining your consent or based on a legal basis, but in any case only insofar as it is necessary for the processing of your case.

We also use processors for certain data processing (e.g. payroll accounting, case management). We ensure, both contractually and in organisational and technical terms, that they always process your personal data strictly in accordance with our instructions, for the intended purpose and in compliance with the highest confidentiality and security measures.

We do not pass on any personal data abroad.

How long do we store your personal data?

We store your personal data for as long as is necessary for the purpose of processing. The data will then be deleted unless there is a longer statutory retention period or Contiva can assert an overriding interest in longer retention. If Contiva has overriding interests in the cancellation of personal data that would justify a longer storage period than that stated, we will inform you of the reason for the storage and the intended duration.

Is your personal data secure?

In close cooperation with our IT provider and other processors, we use suitable technical and organisational security measures to protect your personal data stored by us against loss, unauthorised access or manipulation. Our security measures are adapted to technological developments.

What rights do you have in relation to your personal data?

You have the following rights in relation to your personal data:

  • You can request information about what personal data we have collected and stored about you.
  • You can request that we correct or supplement your personal data if the data we have stored is inaccurate or incomplete.
  • You can request the deletion of your personal data at any time.
  • If you have consented to the processing of your personal data, you can withdraw your consent at any time.

To exercise your rights, you can contact us by post or e-mail (see the following paragraph "Who can you address your questions to?"). Authorisation (e.g. by submitting a copy of your ID) must be enclosed and will be checked by us. Under certain circumstances, in the event of a lack of authorisation or, in particular, if there are overriding conflicting interests or interests of third parties worthy of protection, the information may be restricted or refused.

Who can you address your questions to?

If you have any questions about your rights in relation to your personal data or any other questions in this regard, please contact the following address:

Contiva Association Reinacherstr. 261

4053 Basel

datenschutz@contiva-berufsperspektiven.ch

Can the privacy policy be customised?

We reserve the right to amend and supplement this declaration at any time in accordance with the applicable laws. The current version shall apply.

Contiva privacy policy, 9.6.23

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Contiva supports people in finding their career path. The counselling and courses on offer range from assessing the current situation, targeted job searches and individual applications to supportive coaching in the workplace. Together, we develop realisable prospects that take account of individual strengths and wishes.
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